Our products are delivered by courier in refrigerated vans around Richmond Hill & Markham. Please ensure before placing your order and selecting a delivery time slot that the recipient will be there. We are not responsible for orders left unattended.
If the first attempt at delivery is missed, no refunds will be given. You may either pick up your item at our bakery or request a second attempt. Second attempts at a delivery will not be made unless requested and paid in full prior to the delivery. Our regular delivery times are.
There is no delivery service on statutory holidays. If you require delivery on any other day and time, please send an email to firstname.lastname@example.org.
During inclement weather and traffic conditions beyond our control, delivery times may be affected, and you will be notified ahead of time. We try our best to deliver within the times above, but due to traffic conditions, these times may change.
Damaged Items in Transport
We deliver your cakes in our fleet of Refrigerated Vans and offer free delivery to Richmond Hill, Markham, Don Mills, Scarborough & Thornhill areas in ON, Canada!
Free Delivery up to 10KM
If the delivery location is within 0 KM – 10 KM the base delivery fee will be FREE.
$0.50 / KM (10KM – 20KM)
If the delivery location is within 10 KM – 20 KM the delivery fee will be $0.50 per KM Eg – If your delivery location is 20 KM from the store your delivery fee would be $10.00!
(Except downtown areas, the delivery fee might be higher based on parking availability in those areas)
We will not deliver if the delivery location is more than 20 KM from the store. We cover the following cities within a 20 KM radius from our store.
If you would like us to deliver to a location not on this list, please contact us for a quote.