Office: (905) 455-1313 | Mobile: (416) 990-2253

Ordering & Delivery Information

Telephone Orders

We are unable to accept orders via the telephone.

Payment Options

We accept the following credit cards: VISA, Master Card, American Express, Discover and debit cards. Confirmation of your order will be made by email providing we receive reliable and verifiable documentation.

Delivery Information

Our products are delivered by courier in refrigerated vans and can be delivered within 24 hours.

 

Please ensure before placing your order and selecting a delivery time slot that the recipient will be there. We are not responsible for orders left unattended. If the first attempt at delivery is missed, no refunds will be given. You may either pick up your item at our bakery or request a second attempt. Second attempts at a delivery will not be made unless requested and paid in full prior to the delivery.

 

Our regular delivery times are from 8:30 am-4:30 pm Tuesday-Saturday. There is no delivery service on Mondays, Sundays, or statutory holidays.  If you require a delivery on any other day and time, please send an email to: info@ecake.ca.  During inclement weather and traffic conditions beyond our control, delivery times may be affected, and you will be notified ahead of time. We try our best to deliver within the times above, but due to traffic conditions these times may change.

Damaged Items in Transport

If there is any damage to the item on delivery, contact us immediately at: info@ecake.ca.

Product Availability

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@ecake.ca.

Delivery Locations

Our delivery locations and prices are listed below. The delivery fee will be added upon checkout and an accurate postal code is required. HST tax is added to your delivery charge based on location.

Ajax – $ 35.00 CAD
Aurora – $ 35.00 CAD
Bramalea – $ 35.00 CAD
Brampton – $ 45.00 CAD
Concord – $ 25.00 CAD
Downtown (Including Parking) – $ 35.00 CAD
Don Mills – $ 25.00 CAD
Etobicoke – $ 25.00 CAD
Markham – $ 25.00 CAD
Mississauga – $ 45.00 CAD
New Market – $ 35.00 CAD
North York – $ 25.00 CAD
Oshawa – $ 45.00 CAD
Oakville – $ 65.00 CAD
Pickering – $ 35.00 CAD
Rexdale – $ 25.00 CAD
Richmond Hill – $ 25.00 CAD
Scarborough – $ 25.00 CAD
Stouffville – $ 35.00 CAD
Thornhill – $ 25.00 CAD
Toronto – $ 35.00 CAD
Unionville – $ 25.00 CAD
Vaughan – $ 25.00 CAD
Willowdale – $ 25.00 CAD
Woodbridge – $ 25.00 CAD
Whitby-$35.00

PICKUP @ 2750 14th Avenue Unit #12 (10:00 am-5:00 pm – Tuesday – Saturday) – $ 0.00 CAD