We are unable to accept orders via the telephone.
We accept the following credit cards: VISA, Master Card, American Express, Discover and debit cards. Confirmation of your order will be made by email providing we receive reliable and verifiable documentation
Please ensure before placing your order and selecting a delivery time slot that the recipient will be there. We are not responsible for orders left unattended. If the first attempt at delivery is missed, no refunds will be given. You may either pick up your item at our bakery or request a second attempt. Second attempts at a delivery will not be made unless requested and paid in full prior to the delivery.
Our regular delivery times are from 08:00 am – 08:00 pm Tuesday – Saturday. There is no delivery service on statutory holidays. If you require delivery on any other day and time, please send an email to [email protected]. During inclement weather and traffic conditions beyond our control, delivery times may be affected, and you will be notified ahead of time. We try our best to deliver within the times above, but due to traffic conditions, these times may change.
Damaged Items in Transport
If there is any damage to the item on delivery, contact us immediately at: [email protected].
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
If you have any questions about the delivery and shipment or your order, please contact us at [email protected].
We offer free delivery within 10 KM radius from our store. Outside the free delivery radius, the delivery fee will be calculated based on the distance from the store. Check below for more details,
All the other cities
Delivery Fee – $10.00
We offer $10 flat delivery fee within 15 KM radius from our store. Outside the 15 KM delivery radius, the delivery fee will be calculated based on kilometers. Check below for more details,
70 Cents / KM (15KM – 40KM)
If the delivery location is within 25 KM and 40 KM the delivery fee for each KM is 70 Cents. Eg – If your delivery location is 30 KM from the store your delivery fee would be $21.00.
85 Cents / KM (41 KM – 70 KM)
If the delivery location is within 56 KM and 65 KM the delivery fee for each KM is 85 Cents. Eg – If your delivery location is 60 KM from the store your delivery fee would be $51.00.
If your delivery location is in the Toronto/ Downtown area, the delivery fee will be flat $30.00.
We will not deliver if the delivery location is more than 60 KM from the store.
We cover the following cities within the 60 KM radius from our store. If you would like to us to deliver to a location not on this list, please contact us for a quote.
Downtown Toronto – Includes parking